SMS Terms of Service
Last updated: 22 August 2026
What the program is
RCA Property Management LLC sends text messages to current tenants about their own tenancy. There are two kinds, and no others:
- Rent reminders — a reminder seven days before rent is due, again three days before, one on the due date, and a notice if payment has not posted by the due date.
- Maintenance and appointments — confirmation that a repair request was received, the scheduled date and arrival window once a contractor is assigned, a reminder before the visit, and notices for property inspections required under the lease.
We do not send marketing or promotional texts on this program, and we do not text you on behalf of anyone else.
How you join
Text messages are entirely optional and completely separate from renting from us.
You join in one place and one place only: the text message sign-up form on this website. The consent box there is empty until you tick it yourself. Nothing on your lease application, your lease agreement, or any other paperwork signs you up — those documents do not mention text messages at all.
You can sign up at any point in your tenancy, or never. Ignoring this page entirely is a perfectly normal choice.
Consent to receive text messages is completely voluntary and is not a required condition to submit an application, sign a lease, rent a property, request maintenance, or complete any transaction with RCA Property Management LLC. If you never sign the SMS consent form, or you sign it and later opt out, your application, your lease and your maintenance requests are handled in exactly the same way.
The wording you tick is: “I agree to receive automated informational text messages from RCA Property Management LLC at the mobile number provided, including rent reminders and maintenance notifications. Message frequency varies, typically 4–8 messages per month. Message and data rates may apply. Reply HELP for help, STOP to cancel.”
We keep a record of each sign-up — the number, the date and time, and the exact wording shown to you — because a text-messaging programme has to be able to show that you asked to hear from us.
How often we text
It depends on your billing cycle and whether you have an open maintenance request. Typically four to eight messages per month.
Cost
We do not charge for the messages. Message and data rates may apply from your mobile carrier, depending on your plan.
Stopping the messages
Reply STOP to any message and we will stop texting you. You will get one confirmation that you have been unsubscribed, and then nothing further. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT all work the same way. Reply START if you want them back.
Opting out of texts does not change anything about your tenancy. You are still responsible for paying rent on time, and we will still reach you by email, post or phone.
Getting help
Reply HELP to any message, call (402) 521-5813, or email matt@rcapropertymanagement.com.
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Text messaging is not guaranteed to arrive, so please do not rely on it alone for anything time-critical — a reminder that fails to reach you does not extend a rent due date or excuse a missed appointment.
Your information
Your mobile number and your consent to be texted are used only to run this program. We do not sell them, rent them, or share them with third parties for marketing. Our full Privacy notice explains what else we hold and why.
Changes
If the program changes — different kinds of message, a different way of collecting consent — we will update this page before the change takes effect.
Contact
RCA Property Management LLC
(402) 521-5813
matt@rcapropertymanagement.com